Hostellers who left ratings on the website hihostels.com during 2011 have now had their say and awards have been handed out
in the following five categories: Friendliest Hostel, Most Efficient, Most Comfortable, Best Overall Hostel and Best Hostel Country.
Mikael Hansson, CEO of Hostelling International says of the HI-5ives! ‘These awards are a great opportunity for us to celebrate the very best in the HI network, but in essence it’s a chance to
reflect on the great work that all hostel managers and their teams manage to achieve wherever they are in the world, that
is to help people of all ages and nationalities to enjoy the experience of global travel that goes beyond just sleeping in
a bed’
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Best Hostel 2011: Lerwick Hostel ( Shetland Isles ) Scotland
The most prestigious award of ‘Best Hostel’ is given to the hostel with the highest overall rating in all categories. Located
off the northern edge of Scotland, on the Shetland Isles, Lerwick Hostel (also known as Isleburgh House) was voted best hostel
in Europe last year and has gone one better by scooping the top HI-5ives! award in 2011. HI customers love its location with
close proximity to local amenities, the beautiful grand mansion house with fabulous views, and commented particularly on the
friendly and efficient staff.
Friendliest Hostel 2011: Martha’s Vineyard, USA
HI can virtually guarantee you a friendly smile wherever you are welcomed to a HI hostel but this award goes to an outstanding
effort in this category. This year’s winner Martha’s Vineyard, an island retreat off the Massachusetts coast in USA, win customers
over with their delicious pancake breakfasts, but what shines through are the comments about hostel staff who are continually
described as kind, attentive and extraordinarily helpful.
Most Comfortable Hostel 2011: Utano Youth Hostel, Kyoto, Japan
This super-modern hostel is located in central Japan and features its own Japanese bath, which is a hit with HI guests! Customers
also highly rate the spacious feel of the hostel, comfortable furniture and a peaceful atmosphere in a quiet neighbourhood.
Utano Youth Hostel is also conveniently close to sites of interest such as temples and museums.
Most Efficient Hostel 2011: HI Baan Dinso, Bankok, Thailand
HI Baan Dinso is a firm favourite with HI guests who voted it ‘Best Hostel’ in both 2009 and 2010, so it’s no surprise to
see it in the winning line up this year. Baan Dinso boutique hostel is described as an oasis of calm in the bustling city
of Bangkok. It is praised for the exceptional service and cleanliness once again, but what really makes a difference are the
staff, who are always prepared to go the extra mile to make everyone enjoy their stay.
Best Hostel Country 2011: South Africa
The 35 hostels in South Africa have pulled in the best ratings overall for a single destination. This is a fantastic accolade
for a network which was formed just one year ago. Ranging from fantastic beach side retreats to gateways of some of the best
safari parks in the whole world, every SA hostel has something very special to offer an adventurous traveler.
All award categories were based on ratings received during a 12 month period, from 1 November 2010 to 31 October 2011. During those 12 months,
a minimum of 5 customer ratings in average per month was required to qualify. A hostel can only win one award category each
year.
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